At GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.
We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing domestic and international, intra and inter-state express delivery services
Our footprints are also clearly visible in the areas of freight forwarding, haulage services, mail room services, warehousing and distribution services and e-commerce logistics. Our rapid growth has largely been propelled by an excellent team of professionals.
GIGL prides itself as an operator with the most knowledge of the local environment. Backed by a seamless infrastructure, we are now positioned more than ever to compete with other globally-rated logistics company.
Our tagline is a better way to deliver, is an affirmation of our excellent processes, technological innovation and customer care deliverables backed up with a World class team. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges
GIG Logistics will be Africa’s leading e-commerce logistics platform.
We are committed to relentlessly exceed customer’s expectation through innovative technology solutions for logistics
Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of GIGL. We listen to customers and develop new products and services that address market needs. At GIGL, creativity is celebrated and rewarded. Small and big ideas come from all levels of the company to achieve the highest levels of customer satisfaction.
We place high value on maintaining and enhancing quality in every facet of the organization. Improving processes, eliminating bottlenecks and increasing efficiency of daily operations is an on-going cycle in GIGL. This is why we have designed and implemented a quality management system to ensure consistent levels of high standard at all times. We evaluate these standards regularly and work on technological and process innovations to improve upon them.
At GIGL, we believe that quality people produce consistently excellent service, and continuously innovate to meet customer needs. Our HR initiatives are deliberately designed to attract and maintain the best talents, while continuously nurturing and offering them opportunities to achieve and innovate.
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QCan a delivery partner decline based on weight and type of item?
Yes, You can decline based on weight and type of item. You can select the reason for declining.
QWhat happens if the customer cancels on my way to deliver?
Customer is charged for distance already covered.
QWill a customer be charged after 5 minutes wait time?
Yes, You will be charged.
QWhich type of vehicles are allowed?
Car, SUVS and biked are allowed.
QWhat happens when a shipment gets damaged or missing?
GIG Logistics, Will make full refund to the customer based on the value declared.
QHow will a delivery partner get paid and when?
You will pay via your bank account on a weekly basis hence the need to submit your bank account during verification.
QDo I have to be part of an existing E-hailing sevice to be a partner?
No. It is open to everyone as long as you have the required vehicle type.
QAm I allowed to recieve cash from customers?
This service is purely cashless.
QAt what point am i charged for the shipment transaction?